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Delivery Information

Free delivery to UK Mainland addresses on radiator orders.

We know that it’s not convenient to wait in all day for your delivery or for someone to be at home everyday of the week, that’s why once you’ve placed your order one of our customer services team will call you to confirm what weekday best fits into your diary for your new radiator to arrive and we will even be able to tell you whether it will be an AM or PM slot. We can call you one hour before we arrive so you know exactly when your new radiator will be delivered, just ask us about this when we call you.

  • We can deliver to all UK mainland addresses.
  • We regret that at the moment we are unable to deliver to Northern Ireland, Scottish Islands, Isle of Man, offshore UK islands, Channel Islands or British Forces Post Office Addresses. Please call us on 01531 631533 and we will advise you of suitable third parties who maybe able to help.
  • Free delivery is not available on valve only orders and will therefore be subject to a £5 delivery charge.
  • On acceptance of your order all items in stock will be delivered within 5 working days. If any items you order are not available we will contact you and discuss how you wish to proceed.
  • We will telephone you to arrange delivery prior to dispatch of your order. We will be able to advise an am or pm delivery period.
  • On delivery we will require a signature from an adult aged 18 or over.
  • Unless otherwise stated, all deliveries will be made direct to your door. We are not responsible for any additional lifting or carrying of your goods.
  • If you wish to change the delivery date you must give us 24 hours notice by calling 01531 631533 or emailing homeheating@jaga.co.uk.
  • If you are out when our delivery van arrives we will leave a card and we will call you to re arrange an alternative delivery date. You will be charged £30 for each additional delivery trip arranged with you and made by our van.

If you have any additional queries about your delivery, please call us on 01531 631533 or e-mail homeheating@jaga.co.uk.